Maintenance Support

We pride ourselves on taking responsibility for our customer’s problems, and guarantee effective solutions regardless of how, or from where the problem arose.

BUNZL Cleaning Machine Solutions offer a complete package to their clients some of which are detailed below: –

Maintenance / Emergency Service Facility – We specialise in repairing all makes of cleaning machinery. Our resident technical experts are happy to advise our clients, and if necessary arrange a service visit. Once we receive your service request we will instruct our technician to attend ensuring the least amount of disruption to YOUR client.

Annual Fixed Labour Cost – Over the years we have taken the headache out of budgeting for your annual labour costs. We have established a cost formula to assess and arrive at a fixed annual labour cost for all your repairs. This is generally based upon the number of machines and locations requiring maintenance.

Scheduled Portable Appliance Testing (P.A.T.) Facility– We comply with the widely established practices as laid down in the Health and Safety documents such as PM32 and “Essentials of Health and Safety” from the H.S.E.

We provide proof and results of any tests carried out together with serial numbers and type of machine.

Supply of Spare Parts, Accessories and Consumables – We can supply spare parts, accessories and consumables for ALL makes and models of cleaning machinery, currently in the market today.
We specialise in sourcing items from a number of key distributors located throughout the UK, to ensure a speedy delivery.

All the repairs we carry out are within the agreed financial restraints on expenditure for spare parts.

Machinery Collection / Re-allocation / Storage – We have the capabilities to collect machinery should you lose a contract, and reallocate the machinery to either a new site or to a storage location of your choice. We can even arrange storage for you.

Inventory Management System – Our Tesseract Call Handling system holds all our customers inventory of cleaning machinery. Detailed by site, type and model of machine complete with installation date. With our system you can be assured your inventory is managed correctly, and is always only a click away.

Machinery Contract Hire Facility – In the event of your machine becoming uneconomical to repair, or you need an additional machine for that special job, we are confident we can offer you the most efficient machine available today to assist you in achieving your goal.

Refurbishment Centre – We have a fully equipped workshop complete with spray facility. With our refurbishment programme we are confident in saving our clients a great deal of unnecessary expenditure, and increase the performance, and reliability of their existing machinery fleet.

BUNZL Cleaning Machine Solutions pride themselves in working in close partnership with all clients to provide the most cost effective solution to all their service requirements.